RESELLER PROGRAMME · B2B · ISO 9001 · CHICTRATEC S.L.

Grow with certified compatible toner.

For printer technical services, IT resellers, office supply distributors and e-commerce who want to sell compatible consumables with real margin, ISO 9001 quality and 24-48h logistics across Europe.

Up to 70% margin vs OEM +15 brands in stock 24-48h delivery ISO 9001 certified
About the programme

What is the Star Toner reseller programme

The Star Toner reseller programme is a wholesale channel for companies that resell or supply compatible toner and ink to their own customers. We offer B2B prices with 50-70% margin off OEM RRP, multi-brand certified ISO 9001 stock, 24-48h mainland shipping and dedicated WhatsApp support. The reseller account activates within 24-48h business hours after CIF/NIF verification, with no minimum recurring order and no exclusivity commitment on our side.

Star Toner is the trading name of CHICTRATEC S.L. (Los Barrios, Cádiz, Spain). We work with ISO 9001-certified compatibles that meet EU Directive 2019/771 on the conformity of consumer goods, with a 3-year warranty and full lot traceability. We invoice as a Spanish company and also serve the wider EU.

Advantages

Why choose Star Toner as your B2B supplier

Six real competitive advantages for your business: margins that hold up against online competition, a deep catalogue with guaranteed stock, certified quality and logistics that deliver on the promise.

Commercial margin 50-70%

B2B prices off OEM RRP with volume scaling. Your sale to the end customer keeps a real commercial margin, not a token discount.

Multi-brand stock

HP, Canon, Brother, Samsung, Lexmark, Epson, Kyocera, Konica Minolta, Xerox, OKI, Ricoh and more. Over 500 references in real stock for immediate replenishment.

ISO 9001 certified quality

Compatible cartridges manufactured with traceable processes and per-batch quality control. ISO 9001 conformity, documentable on every order.

24-48h logistics across Europe

Centralised warehouse in Los Barrios, Cádiz. Orders confirmed before 17:00 ship the same day. Tracked courier with proof of delivery.

3-year warranty

3 years legal warranty (EU Directive 2019/771 + RDL 1/2007 art. 120). No-questions replacement on confirmed manufacturing defect.

Support WhatsApp 24/7

Always available for stock queries, compatibility checks and incident handling. Average reply under 2 hours, no escalation to business hours.

Who it is for

Target sectors for the reseller programme

The programme works especially well for companies with an existing recurring customer base who need a reliable consumables supplier with company invoicing and dedicated technical support. If your sector is not listed but you fit the profile, get in touch.

Printer service & repair

Companies that repair and maintain printers and multi-function devices for B2B clients. Continuous supply plus model-specific technical support.

Resellers office-supply

Wholesalers and distributors of stationery, furniture and consumables looking to expand their catalogue with certified compatible toner.

IT resellers & technology integrators

IT integrators, technology partners and solutions companies that already sell hardware and want to add a recurring consumable to the ticket.

Hospitality, healthcare and retail

Chains with printer fleets and receipt printers across their points of sale. Monthly delivery notes, company invoicing and express resupply by model.

Public administration

Town halls, public bodies and entities. Complete ISO documentation, company invoicing, tender-ready format and per-batch traceability.

E-commerce and marketplace

Online stores and sellers on Amazon, eBay, MediaMarkt or PCComponentes. No dropshipping — traditional retail with real stock under your brand.

Activation

How to activate your reseller account in 3 steps

The process is direct and commitment-free. From form submission to active B2B pricing typically takes 24-48 business hours.

Application

Fill out the form below with your VAT/business ID, sector and estimated volume. No charges, no commitment, no setup fee. Three minutes.

3 min

Verification

We verify your VAT/business ID in the relevant trade register and validate the activity sector. If we need additional information we contact you on WhatsApp or email.

24-48h

Activation

We send you the B2B price list, in-stock catalogue by brand, payment terms and your assigned account manager. From then on you order whenever you need.

Immediate
Comparison

OEM manufacturer vs. Star Toner B2B reseller

Five factors where the difference between buying OEM consumables direct from the manufacturer and buying certified compatible toner from Star Toner becomes real margin for your business.

Aspect
Buy OEM from manufacturer
Star Toner B2B
Commercial margin
15-25% off RRP, capped and restricted by contracts.
50-70% off OEM RRP with volume scaling.
Certified quality
Manufacturer's own ISO.
ISO 9001, traceable per batch.
Warranty
3 years legal per product.
3 years legal warranty.
Support and turnaround
Generic call centre, business hours, multi-tier ticketing.
Direct WhatsApp < 2h, always available.
Minimum order
High minimums, closed lots, full pallet.
No recurring minimum order. Order what you need.
Logistics
3-5 business days from central warehouse.
24-48h across Europe, same day if you order before 17:00.
Frequently asked questions

What companies ask before signing up

What B2B prices will I have as a reseller?

Reseller prices sit 50-70% below OEM RRP depending on brand, model and volume. After activation you receive the full B2B price list (Excel + PDF) and a priced catalogue of in-stock references. The list is updated monthly and we send the new version automatically.

Is there a minimum order for resellers?

There is no recurring minimum order. To unlock free 24-48h shipping we apply a low logistics minimum (visible on the price list), but you can order any reference and quantity by paying shipping at cost. No mandatory pallets, no closed lots.

How is stock and shipping managed?

We work with real centralised stock at our warehouse in Los Barrios (Cádiz). Over 500 references available for immediate dispatch. Orders confirmed before 17:00 ship the same day with tracked courier. Real-time stock visible on your reseller account.

What payment terms do you offer companies?

First orders are served with upfront payment by transfer or card. After 2-3 successful orders and a financial check we open a company credit line at 30 days from invoice (45 days for proven enterprise volumes). Larger volumes can negotiate 60 days with a credit insurer.

Is there territorial exclusivity?

By default no. We work with an open channel across Spain and the EU and we also operate our own direct-to-consumer online store. For resellers with consolidated volume in a specific area, we can negotiate a non-exclusive priority agreement with preferred logistics conditions, but never blocking other resellers in your zone.

What documents do I need to open the account?

The basics: company VAT/business ID, fiscal data (legal name, address, activity code), contact person and a corporate-domain email. To open a credit line we additionally request the latest financial statements or, alternatively, an active commercial credit insurance.

Can I sell online (Amazon, eBay, my own store)?

Yes. Star Toner is the proprietary brand of CHICTRATEC S.L., and the compatibles we distribute can be resold under your own brand or internal SKU. Access to product sheets, technical photos, datasheets and installation guides included. We do not act as a marketplace seller against you on the same listings.

What after-sales support do my end customers receive?

Two options. (1) You handle support and we reply alongside you under 2h on B2B WhatsApp with the technical info. (2) White label: your customers contact us directly under your brand and we handle technical resolution and warranty replacement transparently. You choose per customer.

Reseller form

Basic data for verification. We reply within 48 business hours with personalised conditions.

Or message us directly on WhatsApp with your VAT/business ID and we activate access in 1-2 business hours.

Start selling compatible toner with real margin.

ISO 9001 certified quality, 3-year warranty, 24-48h logistics across Europe and always-on WhatsApp support. Reseller account active in 48h.