Contact Information · Startoner
Have a question about your order, a technical compatibility doubt or need support? We're always available · write us via the channel that suits you and we'll reply as soon as possible.
Email support
info@star-toner.com
We reply within 24 working hours. To speed things up, include your order number in the subject for any incident.
Phone
+34 651 78 80 90
Direct line to our team in Los Barrios. If we can't pick up right away, we'll call you back the same day.
Support by channel
- Returns and right of withdrawal: see our Returns policy or email info@star-toner.com with the subject "Withdrawal · Order no. ___".
- Privacy and data protection (GDPR / UK GDPR): email info@star-toner.com with the subject "Privacy". Full details in our Privacy policy.
- Printer technical service: visit the Technical Service section.
- Distributors and professionals (B2B): see the Distributor Programme.
Official website
www.star-toner.com
Complete catalogue of toner, ink and consumables. 24-48 h shipping within mainland Spain and 24-72 h across Europe.
Registered address and legal details
CHICTRATEC S.L. · trading as Startoner
CIF B72834534
Calle Océano Atlántico no. 38, Palmones
11379 Los Barrios · Cádiz, Spain
Registered with the Commercial Register of Cádiz, Volume 2465, Sheet 113, Section 8, Page CA-61491.
Open location on Google Maps →
Dispute resolution
If after contacting us you're not satisfied with our resolution, you can use the following out-of-court routes (for consumers based in the UK):
- Citizens Advice consumer helpline · 0808 223 1133.
- Trading Standards · via your local council.
- Approved Alternative Dispute Resolution (ADR) bodies under the Consumer Rights Act 2015 / Consumer Contracts Regulations 2013.
- EU customers: European Online Dispute Resolution (ODR) platform: https://ec.europa.eu/consumers/odr.
Last updated: 27 April 2026.