Transparencia · Procedencia verificable · ISO 9001

28 years manufacturing professional printing consumables.

We publish every link in our chain: legal entity, parent group, factory, certifications and the European law that protects your purchase. No opacity. No marketing.

1998 parent founded 2 ISO audited 3 years EU legal warranty 24-48h mainland shipping

Who invoices · Verifiable

Who invoices when you buy from Star Toner?

CHICTRATEC S.L. — Spanish limited liability company with NIF B72834534, registered in Los Barrios (Cadiz). The invoice you receive carries this corporate name, not a generic brand label. Verifiable in the Cadiz Commercial Registry.

Razón social

CHICTRATEC S.L.

NIF · VAT UE

B72834534 · ESB72834534

Registered office

Calle Océano Atlántico 38, 11379 Los Barrios, Cádiz

Commercial brand

Star Toner — launched in 2022

CNAE

4666 — Wholesale of office machinery and equipment

Direct contact

+34 651 78 80 90 · info@star-toner.com

Who manufactures · Grupo Recycop · 1998

Behind Star Toner is 28 years of professional printing.

Star Toner belongs to Grupo Recycop, a professional printing systems distributor founded in Tangier/Zhuhai in 1998. The Tangier plant has been manufacturing and remanufacturing consumables for laser and inkjet printers for nearly three decades. Star Toner is the group's Spanish operation: the same industrial knowledge, the same quality control chain, sold direct from Cádiz without intermediaries.

1998

Grupo Recycop Foundation

Opening of industrial plant in Zone Industrielle Moghogha, Tangier. Specialization in professional printing consumables for the European and North African markets.

2010s

ISO Certifications

Implementation of management systems under ISO 9001 (quality) and. Annual audits by accredited certification body.

2022

Star Toner — Spain

CHICTRATEC S.L. opens central warehouse in Los Barrios (Cádiz) to serve the peninsular market in 24-48h directly to the customer, without wholesale intermediaries.

Today

Complete catalog

Laser toner, inkjet cartridges, copier toner, and thermal printing consumables for HP, Brother, Canon, Epson, Samsung, Kyocera, Lexmark, OKI, Xerox, Ricoh, and more.

Certifications · Audited, not self-declared

Every cartridge manufactured under two certified ISO systems.

Each Star Toner compatible cartridge is manufactured under two management systems certified by an independent accredited body. Certifications are audited annually; self-declaration does not count.

ISO 9001

Quality Management System

Guarantees batch traceability, statistical process control, non-conformity management, and continuous improvement. Each cartridge has a traceable batch number in case of incidence.

  • Batch traceability in each cartridge
  • Statistical process control in the plant
  • Documented returns management
  • Accredited annual external audit

Environmental Management System

Guarantees waste management, energy efficiency in the plant, and product life cycle. The manufacturing of a certified compatible has a smaller footprint than that of a new OEM.

  • Recycling of shells and waste
  • Energy efficiency in production
  • RoHS compliance on hazardous substances
  • Accredited annual external audit

Additional standards that our products comply with by category: ISO 19752 + ISO 19798 (mono and color toner yield), ISO 24711 (ink cartridge yield), RoHS 2011/65/EU (hazardous substances), REACH Regulation (EU chemical registration).

Your protection · Four standards

What law protects you when buying a compatible?

Three European standards and one Spanish one. We cite them by name, not by idea.

EU DIRECTIVE

Directive (EU) 2019/771

Legal guarantee of conformity — 3 years

If the product shows a lack of conformity during the first 3 years from delivery, we replace it or refund the full amount at no additional cost. Spanish transposition: RDL 1/2007 art. 120.

EU DIRECTIVE

Directive (EU) 2015/2436

Protection of third-party manufacturers

The manufacture and sale of certified compatible consumables is legally lawful and does not infringe the trademark rights of the printer manufacturer. Consolidated European case law.

SPAIN RDL

RDL 1/2007 — art. 120

Legal guarantee in Spain

Spanish transposition of Directive (EU) 2019/771. The consumer has the right to product conformity for 3 years.

EU REGULATION

RoHS 2011/65/EU

Hazardous substances

Restriction of the use of lead, mercury, cadmium and other hazardous substances in electronic products. Every Star Toner compatible meets RoHS limits.

Important: your printer manufacturer cannot void the official warranty for using a certified compatible consumable. Confirmed by the European Commission and by consolidated case law of the Spanish courts.

Questions you're probably asking

What other sellers don't tell you.

Why do you publish all of this?

Because the compatible cartridge market is full of shops that don't say who invoices, where products are made, or which law protects you. Publishing the full chain is the only way to prove we're legitimate. If another seller doesn't publish theirs, ask yourself why.

How do I verify CHICTRATEC S.L. is real?

Check the Cadiz Commercial Registry with NIF B72834534 — it is listed as an active company with its registered office at Calle Océano Atlántico 38, Los Barrios. The invoice you receive after a purchase carries this same corporate name.

How do I verify Grupo Recycop?

Visit recycop.com — the parent group's website. It lists the manufacturing plants, product lines and years of operation. Star Toner is the group's Spanish operation.

Are the ISO certifications real or self-declared?

Real and audited. ISO 9001 standards require certification by an independent accredited body with annual audits. A company cannot declare itself certified — the certificate is issued by a third party accredited by ENAC or another equivalent national body.

If the cartridge fails, how does the 3-year warranty apply?

Call or WhatsApp +34 651 78 80 90 or email info@star-toner.com. Send us your order number and model. Within 24 business hours we confirm replacement or refund. No debate about conformity: the law is clear.

Is my HP / Canon / Brother printer warranty affected?

No. Directive (EU) 2015/2436 and consolidated European case law state that the printer manufacturer cannot void the official warranty for using certified compatible supplies. If your manufacturer tries to, they are breaching European law.

What you see is what there is.

28 years of professional printing, two audited ISO certifications, 3-year legal warranty, invoice with verifiable corporate name, and 24-48h shipping from Cadiz. No fine print.