Samsung MLT-D111S/D116S Toner Reset (M2020, M2070)
UpdatedIf your Samsung continues to show a warning after changing the toner, note the exact message and check the reference and installation. It cannot be concluded from the warning that the cartridge is full or that the counter is the cause.
First check the warning and the reference
Counter behavior depends on the cartridge and printer model. There is no verified chip specification for these Startoner compatibles that allows for a guaranteed automatic reset.
Consult the cartridge data sheet to verify compatibility with your model and the stated yield. HP indicates approximately 1,000 pages for the original MLT-D111S and 1,200 for the original MLT-D116S; do not attribute these figures to all compatibles. Check current prices. compatible Samsung MLT-D111S toner compatible Samsung MLT-D116S toner
How do you install the Samsung toner step by step?
Installation varies by Xpress model and cartridge type. Consult your equipment manual before following any sequence. The following steps are general checks, not universal instructions or an indication to always separate toner and drum.
- Turn off the printer only if your model's manual indicates to do so before replacing the cartridge.
- Open the cartridge access cover by following the diagram or instructions for your equipment.
- Remove the cartridge or assembly indicated in the manual, holding it by the provided handle; do not assume that the toner and drum come out together.
- Separate the toner from the drum only if your model uses separate parts and the manual describes that operation.
- Insert the replacement with the correct part number as indicated in your model's manual, without forcing tabs or connectors.
- Reinsert the part or assembly according to the orientation indicated for your equipment.
- Close the cover and turn on the printer when appropriate; check the message that appears.
If you need the complete procedure, consult the installation guide for your model. Do not move or shake the cartridge unless the manufacturer indicates otherwise; this action does not guarantee the prevention of streaks or the resolution of a warning. how to install a toner step by step without damaging it
And what if it still says "Replace toner"?
If the Replace Toner message persists, check the installation, reference, and equipment message. Diagnosis depends on the model; do not assume a new chip is sufficient or that contact issues are always the cause.
- Consult the manual before cleaning contacts; some models require a specific procedure. Do not touch sensitive surfaces or use liquids not specified.
- Verify that the cartridge with the correct reference is properly seated, without forcing it.
- If the manual allows it, restart the equipment and re-read the message; a restart does not guarantee the removal of the warning.
Consult the manual for your specific model to interpret the warning and any available settings. If the cartridge is not recognized after correct installation, contact the seller.
If you're coming from another brand and were looking for their process, we cover it separately here: "Replace toner": resetting the counter on Brother and HP and the specific case of the Brother TN-2510 toner reset.
Which cartridge do I need, MLT-D111S or MLT-D116S?
The two look alike and get mixed up a lot, but they aren't interchangeable. Check your printer's exact model:
- MLT-D111S (original: approximately 1,000 declared pages): Xpress M2020, M2020W, M2022, M2022W, M2026, M2026W, M2070, M2070F, M2070FW, and M2070W. Check the exact model compatibility and the yield of the compatible version in its current data sheet; calculate the cost per page with its current price. cartridge for the M2020/M2070 family
- MLT-D116S (original: approximately 1,200 declared pages): Xpress M2625, M2625D, M2675F, M2675FN, M2825DW, M2825ND, M2835DW, M2875DW, M2875FD, M2875FW, and M2885FW. Confirm the exact model compatibility and check the current yield and price of each compatible cartridge before calculating its cost per page.
The yield and manufacturing of each compatible must be verified on its own data sheet. It has not been confirmed that these two cartridges match the originals or that they hold a specific ISO 9001 certification. best-selling compatible toner and ink
Is it the toner or the drum?
The toner contains the powder and the imaging unit participates in transferring it to the paper, but its layout changes depending on the model. Streaks, spots, or gray background can have various causes. Consult the warning and the manual before attributing the defect to the drum.
The availability of a separate imaging unit depends on the equipment. If you suspect a fault, note the model and part reference, check the manual, and request assistance before purchasing a replacement.
Frequently asked questions
Why does my Samsung keep asking for toner after I've changed it?
The toner warning after replacing it can have several causes. Check the exact message, the cartridge reference, the printer model, and ensure the installation is correct. Consult the manual before touching contacts or settings. Do not attribute the warning automatically to the counter or assume that the cartridge is full or empty.
Does the compatible MLT-D111S toner reset itself?
The compatible MLT-D111S does not have a guaranteed automatic reset for all devices. Performance depends on the cartridge and the specific printer model. There is no verified chip specification for the two Startoner products mentioned here. Check the consumable data sheet and the device message. If the printer does not recognize it contact the seller.
How do I reset the counter manually on a Samsung Xpress?
The procedure to check the counter of a Samsung Xpress depends on the model. Note down the complete reference and the screen message; then consult the official manual of that equipment before changing settings. Do not use a button combination taken from another Xpress. If the warning persists with a correctly installed cartridge, request assistance.
How many pages do the MLT-D111S and D116S last and what's the cost per page?
The original HP MLT-D111S model yields one thousand pages while the MLT-D116S model reaches a yield of one thousand two hundred pages according to official data. To know the exact price and cost per page of the compatible Startoner versions, you must always consult the current valid listings and divide said price by the corresponding declared yield.
How do I know if the fault is the drum and not the toner?
You cannot reliably distinguish between a drum or toner issue based solely on streaks or spots. Check your device message, print pattern, and component status according to your specific model manual. For some Samsung Xpress units, the imaging unit is independent. Avoid purchasing a replacement until you identify the correct reference part.
If you encounter persistent empty warnings on other office printer brands, read our troubleshooting guide on why the printer says toner empty and how to reset the warning.
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