HP 508A CF360A compatible black toner: installation guide, chip reset and savings

Browse the available products and check compatibility, declared yield and price on each product page.

What it is and which printers it fits

The CF360A is the black reference of the HP 508A family. It is a standard-yield cartridge (the high-yield variant would be the 508X). This toner is compatible with the following machines:

• HP Color LaserJet Enterprise M552dn
• HP Color LaserJet Enterprise M553dn, M553n and M553x
• HP Color LaserJet Enterprise MFP M577c, M577dn and M577f
• HP Color LaserJet Enterprise Flow MFP M577z

If your machine is one of these, this cartridge fits without adapters. Remember that this is the colour black; the three colours (cyan, magenta, yellow) use different references from the same series.

How to install it and what to do if "the cartridge is not recognised"

Installation is identical to that of an original cartridge: switch off the printer if you prefer, open the front door, remove the depleted black cartridge by pulling it out, take the new toner out of its packaging, shake it gently horizontally to distribute the powder, remove the sealing tape and place it on its rail until it stops.

If after installing it a message of the type "cartridge not recognised", "non-HP" or "incompatible chip" appears, it is usually not a fault with the toner:

• Switch off the printer, wait a minute and switch it back on to force the chip to be read.
• Remove and re-insert the cartridge, making sure the chip is clean and properly seated.
• Many of these messages are an informational warning: you can continue printing by accepting the message.

The usual cause of these blocks is HP firmware updates. We explain this in detail in how HP firmware blocks cartridges, with recommendations for avoiding them.

Yield and savings against the original

With 6,000 ISO pages, this compatible offers the same declared duty cycle as the standard cartridge in the series, so the replacement frequency does not change. The difference is in the cost per page: by removing the brand premium of the original consumable, the cost per printed document drops noticeably.

If you want to calculate your own real cost rather than relying on generic figures, you have the methodology in the real cost of printing. And if you have doubts about the output quality, in original vs compatible side by side we compare both printouts without any retouching.

Why buy it at Star Toner

Your Startoner consumable is covered by a three-year legal conformity guarantee. Printer coverage is governed by the manufacturer’s terms and may exclude damage caused by consumables. Using a compatible cartridge does not by itself establish the cause of a fault; keep your documentation and contact us if a problem occurs.

Before writing off a cartridge as defective, check the quality with our downloadable CMYK print test page. And if your machine also uses the high-yield reference from the higher range, take a look at the HP CF450A compatible toner with 12,500 pages for larger volumes.

Frequently asked questions